crashes all the time
I bought this software to get the subtitles from the video and also generate subtitles in other languages, it seemed to be good, if it worked, the problem is that it crashes all the time, and it takes 10x as long as it could to be able to generate the translations and download the translations for crashing whenever I try to use it.
One suggestion would be to separate the part that generates subtitles and translations from the part that appears video, which apparently must be what causes so much crashing,
If it works without crashing so much, I'll come back here and change my review, but for now, I feel like it's much easier to put the transcript in chatgpt because exemplary AI crashes all the time
Sarath_Exemplary.ai
Aug 13, 2024Thank you for your feedback and for choosing Exemplary AI. I'm sorry to hear about the issues you've been experiencing with the software, especially with the crashes during subtitle generation and translation.
We understand how frustrating this can be, and I want to assure you that our team is actively working on resolving these issues.
In the meantime, to address the crashes and slow performance, I recommend reaching out to our support team at support@exemplary.ai. They can assist you in troubleshooting the issue and finding a solution that works for you.
We appreciate your patience and hope to make your experience with Exemplary AI much smoother. If we can resolve this to your satisfaction, we’d love for you to reconsider your review.
Thank you again for your feedback.