to log in again, but it doesn't recognize my password. I.e. every time I have to create a new password via forgotten password. And every time again it is not recognized. Likewise, if I want to work on my tablet instead of on the Mac, I can't log in. Today I didn't even get an email to reset my password. I would really like to use the program, but unfortunately it doesn't work. What's happening?

Best Heike