Stella AI Questions

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Q: Is it only possible to add GMail-Mails? I have a own Mail-Server with that is it not possible?

manuel65PLUSMar 17, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Mar 24, 2025

A: Stella only works with Google mail at present later we'll add Outlook as well.

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Q: Stale Leads and conversations

I am looking to find a product that can look at stale leads or email conversations that can be brought back to current check-ins and refresh conversations that lead to meetings or rehydrate opportunities. Will Stella help in this area?

j23Apr 4, 2025
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Q: How many whatsapp accounts can it be connected? I have 2

lizettemsfPLUSMar 27, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Mar 28, 2025

A: It can be connected to only one WhatsApp account, though you can connect as many emails as you want with tier three. You can use the same WhatsApp account across multiple devices.

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Q: Hi is it support other smtp mail server other than google yet?

lizettemsfPLUSFeb 27, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Mar 24, 2025

A: Not yet. We'll soon add outlook but SMTP will take time

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Q: Connection to fasttrackr.ai

I've come across your Stella before but was previously linked to https://fasttrackr.ai/. Are both products the same or what's the connection between the two? Are you connected in some way? With all these AI products out, I would just like to know if this is a wrapper from the same company or an entirely different product.

MadbakeriePLUSMar 3, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Mar 24, 2025

A: We have rebranded FastTrackr to Stella. Both products are part of same organization but Stella is a different offering. Which is focused on consumers while FastTrackr is an AI co-pilot for financial advisors

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Q: Liftos integration

Hi there

Is possible to integrate Stella with Liftos?

Thanks.

megatesterPLUSMar 4, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Mar 24, 2025

A: Hi Megatester,
Not at the moment.

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Q: Product roadmap

Do you have a public product roadmap? I can't seem to find it anywhere.

What is the relationship with FastTrackr AI? This was before FastTrackr, and now it's called Stella. Is it the same product or something else?

ian.sterk99PLUSMar 9, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Mar 24, 2025

A: It is the same product. We have done the rebranding

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Q: Works in German? My Wish is, that he answer in German, but after 1 Message he answers again in English?

manuel65PLUSMar 17, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Mar 24, 2025

A: It works in German too. Users are already using it in multiple languages including german. Pls remember the transaction messages like "I am on it", "Doing it right away" will always be in english as these are not dynamic.

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Q: Servers & outlook integration

Hey there

Could you please clarify when the Outlook integration will be released and on which servers the data will be stored? Specifically, will the data be stored on servers in India?

SvenyPLUSFeb 14, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Feb 17, 2025

A: Hi Sveny,
The systems are ready; we're just waiting for some formalities from Microsoft's side. It should go live in the coming weeks.
The data is stored across multiple servers in different locations, including India.

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Q: Not Markdown Formatting

Hi, I understand that AI responses are often in markdown format, which may not look nice on WhatsApp. Is there a way to convert it to plain text or even better, WhatsApp format, so we don't have double asterisks or hash signs throughout the response?

AKWPLUSFeb 24, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Feb 25, 2025

A: Hi AKW,
We understand the output an AI gives vs the formatting WhatsApp use is bit different, will improve this. Thanks for your input.

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Q: WhatsApp is a Deal Killer

Hey,

I’m really interested in Stella but don’t use Meta products.

During which 2025 month do you expect your standalone app to be available?

Are any messenger apps not owned by billionaires supporting the systematic dismantling of United States’ infrastructure, economy, & accountability measures planned?

environments9PLUSFeb 19, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Feb 24, 2025

A: Hello Environments9,
Building a standalone app is towards the end of 2025, unfortunately services are only available on WhatsApp currently.
Btw which email provider do you use?

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Q: Product's Avatar

Hi,

Could you please explain why your product's avatar is identical to the Sidekick browser?

Thank you.

bestpikaPLUSFeb 21, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Feb 24, 2025

A: Hi Bestpika,
Not sure where you're seen our avatar.
Pls do share more details at support@fasttrackr.ai

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Q: How do you handle personal and email data?

How do you handle personal and email data? Have you got access to the AI responses we get back and send?

jorgenicolas.cgiFeb 3, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Feb 5, 2025

A: Hi Jorgenicolas,
We do not store any of your email data accessed by an AI. Beyond that everything else is secured with AES 256 encryption. We are also Casa Tier-II Certified, Google Verified, and in process of getting SoC-II

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Q: Tier 3 question

I have Tier 3 and my question is:
- Can I add 2nd phone number or Whatsapp account, as I have two accounts one business and one personal?

jorgenicolas.cgiEdited Feb 3, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Feb 5, 2025

A: Hi Jorgenicolas,
Unfortunately you can only add one phone number with one account. You can add multiple email address.

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Q: support

Hi,
where can i get support?, no one is replying to my email

yoelmolinaPLUSJan 27, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Jan 28, 2025

A: Hello Yoel,
We've resolved the issue over email, let me know if you still are facing the same issue.

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Q: Just got tier 3 to test this out

I've recently purchased Tier 3 of FastTrackr AI to evaluate its potential use within my company. After initial testing, I have a couple of questions:

Does the system have access to date information in any capacity?
Is it possible to customize the phone number associated with the AI bot?
Can we receive emails with specific keywords in them, for example, "status" or "report"?

Best regards

jorgenicolas.cgiJan 23, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Jan 24, 2025

A: Hello Nicolas,
Can you pls elaborate what you mean by date information, not able to understand.
Each subscription is live with one mobile number, if you want to change your connected mobile number just write us at support@fasttrackr.ai and we'll change that. If you're talking about having a new AI bot then we'll have to understand what you want and we can build a custom one for you.
Yes, you can retrieve emails by asking FastTrackr to look for these keywords in the email.

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Q: is roadmap web url available? zapier make integration?

ahorrayaPLUSJan 23, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Edited Jan 24, 2025

A: Hello Ahorraya,
We have not put it in the roadmap but we can prioritise it if you can share more about what you want to achieve with this. Pls write us at support@fasttrackr.ai

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Q: Moving on from Whatsapp

Will you be exanding from whatsapp to telegram and further? I just dont like using that plattfrom could you be standalone in the future? What's on the roadmap? ty

b3915ed7c7a8494d9a6958b49b20ca85PLUSJan 21, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Edited Jan 23, 2025

A: We have Telegram and standalone app in the roadmap but that is in Q2, currently we are focusing on taking Outlook integration live. Should you have any other query pls write us at support@fasttrackr.ai

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Q: Stella Vs FastTracker

Hi can you clarify the difference in between Stella and Fasttracker ? Is there any reason why we are not seeing Stella here? Will Stella get updates that Fasttracker won't?

ciprian7Jan 22, 2025
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Founder Team
PV.FastTrackr

PV.FastTrackr

Jan 23, 2025

A: Hello Ciprian,
We are rebranding FastTrackr to Stella, we've not changed it on Appsumo as our WhatsApp agent is still called FastTrackr and it might cause confusion.
You'll still keep all the features and soon we'll change the brand name on Appsumo too.

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Q: WhatsApp

The WhatsApp number used by you for messaging is for India. Is there any reason why you cannot use a Twilio integration instead or some other alternative?

AlphBetaPLUSEdited Jan 20, 2025
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