FeatureShift Questions

Showing 1 - 20 of 71 questions

Q: Question about User Data Transfer and Subscription Status in Feedback Integration

If I have an app that offers a subscription or a Pro version, can I, when linking to the FeatureShift Feedbackboard website from within the app, directly transfer information about whether they are a Pro user or not? The purpose would be to distinguish which feedback is being supported by Pro users versus Free-tier users.

Alternatively, if this direct data transfer is not possible, can users log into the feedback board with the same credentials they use for my app, so that their subscription status is recognized and the relevant information is transferred that way?

And if both currently doesn’t work, is this being implemented in the near future?

TheVoidAug 20, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Aug 21, 2025

A: Hi there,

Neither of these things are currently possible with FeatureShift. But I like the idea of connecting to an API endpoint and showing additional data about a specific email address.

I added this to our internal todo list.

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Q: Trial not working

Hello there,
Just tried to create a 10 day trial account on your website for testing before buy but unfortunately is not possible: "Gateway Timeout". Could you please check?
Thank you!

gabriel.nistorAug 1, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Aug 1, 2025

A: Hi there,

Sorry you're having trouble signing up for the trial account. The "Gateway Timeout" is likely related to the email validation we run in the background. We'll improve this process soon (for all our apps, as this wasn't the first occurrence).

Are you using a Yahoo email address? Those often take a really long time to validate. If yes, please try another in the meantime. If not, please...

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Q: Plan Updates and tinydub.com questions

Congrats on the great work BTW! Here are two questions:
1. Which plan is included in the "All future FeatureShift Plan updates", Starter or Business?
2. We are interested in tinydub.com to enhance our eniston Knowledge Bases. Will I need featureshift.com as well, or will tinydub + eniston include all of the following features?
- Search Knowledgebase,
- Ask a question,
- Report an issue,
- View changelog,
- Request a feature,
- Roadmap***.

Thank you!

ListoJefe.comPLUSJul 24, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Jul 25, 2025

A: Hi there,

1) It's the Business plan.

2) Those links you see in the examples are external links. tinydub will allow you to index your eniston (and other) articles and make them searchable, it does not feature a changelog, or roadmap. It features a contact form that can be used for "ask a question", "report an issue" or "request a feature". For the "request a feature", you could link to your...

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Q: Why don't you link to the page: https://featureshift.com/ on Appsumo❓

Jack.SJul 14, 2025
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Q: Where can we order additional Workspaces?

Hello
Where can we order additional Workspaces?
Thanks a lot, kind regards,
Thomas

JehoschuaPLUSJun 13, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Jun 14, 2025

A: Hi there,

Directly on our platform. Click the workspace name at the top.

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