Farooq
FarooqPLUS

Verified purchaser

Deals bought: 605Member since: Sep 2016
5 stars
5 stars
Dec 15, 2021

Feedbear helps you avoid getting mauled by ignorance

Feedbear is a customer feedback tool that helps you collect, manage, prioritize your ideas, and keep your customers in the loop.

On the internal side of things, Feedbear offers a nice clean and fairly intuitive UX for gathering, prioritizing, voting on, and managing product ideas. On the external side, clients and guests can quickly register and provide feedback and help introduce and prioritize different ideas.

As a nice touch, Feedbear follows the branding standards that you would expect (customize your feedback board with user defined accent colors and logo) and add the ability to use your own custom domain for that added polish of professionalism.

In terms of integration, Feedbear’s offering is a little sparse at the moment - offering integrations with a handful of some of the more popular and well known services like Zapier, Intercom, Trello, Jira and Slack.

If you are looking at this tool then you know how important it is to collect feedback internally and externally in order to provide the overall business with direction. Feedbear can have you collecting feedback and opinion from your customers, employees, and clients within 5mins. For internal projects, you can even enable privacy allowing only internal users to provide feedback / opinions.

Feedbear is an excellent option for any SAAS firm or product-based business wanting to better understand their customers' needs and efficiently focus their development accordingly.

note this review was taking advantage of an incentive.

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