A: Hi there,

This can be useful if you install Feederloop on multiple websites. You have the option to assign team members to specific websites. Agents in teams will only have access to the sites they're assigned to. In other words, they are isolated from anything they're not specifically assigned to.

This isolation applies to all aspects of Feederloop (ie: calls, recordings, messages etc).

We have a support article here which explains it quite well here: https://support.feederloop.com/core_concepts/teams.html