FeedGuardians Reviews

I asked them about YouTube in the website chat; they read it, ignored it, I asked again, they read it (Jan) and ignored it again. I think they don't want to add YouTube.

I just setup FeedGuardians on my platforms. I was able to connect everything I wanted to, and I think maybe it took me one minute! I'm super impressed with the intuitive interface. It's very user friendly, and I believe this is going to save me a ton of time monitoring comments by trolls. I noticed that I can monitor comments on BlueSky, but I can't react to them through the app. I have to log into BlueSky to do that. Are you working on that integration?

Feed Guardians has been a solid addition to our workflow. It automatically responds to comments and messages in a way that actually sounds natural, not robotic. The biggest win for us is catching leads we would’ve missed and keeping conversations going even when we’re busy.

One feature I didn’t think much about at first was the auto-DM add-on—but once we started using it, it quickly became one of the most powerful parts of the tool. It opens up conversations instantly and turns simple interactions into real opportunities.

I also had a feature question and reached out to Lenart—he responded in under 10 minutes. Turns out the feature was already there, I had just missed it. That kind of support is rare and makes a big difference.

Setup was straightforward, and once it’s running, it just works in the background. If you rely on social media for leads, this is an easy win.

I really like this tool! It works great. I am on the highest tier and love the smartDM tool, however I would love to see the possibility to create a chat flow, so it is not just sending a one time message. Then this would be the better Manychat!
The main feature of guardianing the feeds works flawlessly in my opinion. I think you will sell much more max tiers if the smartDM feature is a little more powerful.

I think it's a good product, it just has a few bugs, but nothing serious... 1. The Comments and Messages tabs sometimes show notifications (with numbers) even when the tray is already empty. 2. If you create workspaces and give another user access, they can only see accounts if they are in the main workspace, not in a secondary one. 3. There is no direct option to delete a comment, only to hide it. 4. If you add channels, you cannot delete them, only archive them, and then out of nowhere they are reactivated without authorization or without the user doing anything (which is a bit annoying). 5. The @username mention does not appear in replies to Facebook users; instead, the reply message appears clean, and this sometimes means that the user does not receive notification that they have been replied to.

Overall, I think it's a good tool that can certainly be improved, but for its price, configuration options, and performance, I think it's very good. I give it an 8 out of 10 for the aforementioned errors.