Q: I am having issues with the appsumo code.
When I try to redeem it, I get this error message (The license code is entered incorrectly. Please contact us or check the FAQ for more help)?

Filmage_Support
May 15, 2024A: Hello,
Thank you for your question. How to use license code, please refer to this FAQ: https://www.filmagepro.com/help/how-to-use-license-code. If there is still question, you can contact us at: support@filmagepro.com. To get more help, please refer to: https://www.filmagepro.com/filmagescreen/help.
Thanks!

Verified purchaser
The app sumo code is not working. I got a 5 letter code from appsumo is that correct?
Hello,
Our license code should be 16 letters, you can contact appsumo support to check if they give the correct code to you. Or you can contact our support email: support@filmagepro.com. We'll check it for you.