I appears that I can add a music track but it won\u0027t play. I\u0027ve tried a couple of different ways to add, but can\u0027t find a way to hear the music while the video plays. Still waiting for an answer from support.

Hey there, this is Ron from AppSumo!\u000a\u000aYou may also reach out to support@appsumo.com if there is no reply from them and we\u0027ll be able to speak to this further \u002D our Support team is always happy to assist! 🙂

I appears that I can add a music track but it won't play. | Filmage Screen

Q: I appears that I can add a music track but it won't play.

I've tried a couple of different ways to add, but can't find a way to hear the music while the video plays. Still waiting for an answer from support.

904b6bd4f8c24f47a1ade4425d4edc3eAug 24, 2023

Helpful?

Ron_AppSumo

Posted: Aug 24, 2023

Hey there, this is Ron from AppSumo!

You may also reach out to support@appsumo.com if there is no reply from them and we'll be able to speak to this further - our Support team is always happy to assist! 🙂

904b6bd4f8c24f47a1ade4425d4edc3e

Verified purchaser

Posted: Sep 6, 2023

Finally got a response: "Sorry for the late response. It seems it simply doesn't do what it says it does. :(

I am forwarding your questions to our engineers.

We understand that the application crash you experienced is a serious problem, so we have sent your problem to our engineers and listed it as a priority for our update program. However, that program may take us quite some time to release a new version.

We apologize again for any inconvenience this may have caused. "

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