Filmora Business

Product details

Q: If I purchased Filmora recently is a refund available to get this deal or an account upgrade from previous purchase?

71b80fb2115b4fa5b41cff85b0deb64dPLUSNov 19, 2018
Founder Team
William-Filmora

William-Filmora

May 14, 2024

A: Hi Sumo-ling,

Filmora offers you 30-day money back guarantee.

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Verified purchaser

Posted: Nov 23, 2018

William 2 things.

1.) I purchased this deal and was told that I could not get a 30 day money back from my recent purchase I made directly from the site (still talking with support) but here is the Just: Based on our refund policy, after purchase, if there is no technical issue with the program, a refund is not accepted because we've offered free trial version for all users to try out before purchase.

2. If I put 1 license on Mac and 1 on windows, Will my saved project files from 1 version be compatible to upload on the other?

Example I save files in the cloud. If I start a project in windows and decide to travel with my macbook can I load files & keep working of the project?

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Verified purchaser

Posted: Nov 24, 2018

No dice on 30 day deal. I like the deal but support is less desired this is the response I received.

Hello!

Please kindly refer to our refund policy here. Although we have 30 day money back guarantee, however there are several stipulations under it.

http://support.wondershare.com/how-tos/wondershare-refund-policy.html

I've checked that it has been registered for use already. Based on our refund policy, after purchase, if there is no technical issue with the program, a refund is not accepted because we've offered free trial version for all users to try out before purchase.

We invite you to review our refund policy: http://support.wondershare.com/how-tos/wondershare-refund-policy.html

Thank you.

Best Regards,
Helen
Wondershare Support Team