Filmora Business

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Member since: Oct 2011Deals bought: 315
1 stars
1 stars
Posted: Nov 22, 2018

Money grab

1 day after owning this they have lost my registration in my account. It no longer has me registered. Also if you have to reform you PC/Mac you can not deactivate the code before doing so. That code is lost forever. Also 5 password attemps that are "wrong" will lock you out for an hour+. I know my password and so does my password manahger, but somehow it was wrong even after saving it. Back to the point, this company is money hungry is the best way I can put it, use any effects while you have their monthly subscription and later need to edit the video when you used an effect you paid for, forget it if you are no longer subscribed that effect is now useless. I can go on, but you should get the point by now.

Founder Team
William-Filmora

William-Filmora

May 9, 2024

Dear Sumo-ling,

We are sorry for any trouble caused. If you have any problem with using Filmora, you can directly contact the Filmora support team to help you, including the deactivation and the password issue.

Generally you would spend over $100 to get a single commercial license without including any free subscription to Filmora effects store. So in this deal, we made the one month free effects subscription as added value so that everyone can have a free trial for one month. If you like it, you can continue to support us. But if you don't like it, we are glad to hear any advise from you so that we are able to provide better service for you in the future.

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