I've had this product for 4 going on 5 Days and as it appears to be a great plat form for Drop shipping there are some things that fail to work. You can not download or Favorite the videos you like. The option to do so only works on selected items. As well for the the Facebook Ad generator , every day that I've tried to use it , all it says if ( Timed out , Try again later ) All 4 days I've been active with the platform. 3 Out of 4 of the days I have reached out for support with the online chat and they see the message or appear to be online but no one replies. Then they erase my messages to look like I never reached out. Please provide me answers and assistance to further use the platform