So check this out.

I'm working on this video intergration with Sinch and they support guy tells me that their company does not do custom intergrations. I asked him where in the code does it show "full screen on android local view" their software libary had a bug in it and I could not get past the gatekeeper for actually help.

So I use FTL and get every email from the company and send out a blast asking for help.

The actually android developer sends me the unreleased code libary with the bug fixed and I was able to add fulll screen video chatting to my mobile app. I was days away from ripping out the installiation and moving over to twillo. FTL saved me a month of development time.

I also used this again for another customer support issue at another company and got what I needed so this tool is great for getting past gatekeepers!

Thank you FTL!