Still incomplete
1. Sign up page doesn't work properly. Had to try various clean browsers to get redirected to 3rd party authentication.
2. 1st bot setup failed with an error "Oops! We encountered an issue during adding links. We apologize for the inconvenience. " after hours of waiting. Could not delete or add another bot during this time so all I could do was keep waiting and checking - very bad first impression.
3. No indication of whether the bot is operational or in whatever state. The 1st failed bot was not found and I was not sure what to do next. The documention stops at configurations and does not explain what to expect next.
3. One of the 2 links failed. The bot worked after removing the 2nd link. But the bot still takes information from the 2nd link for answers.
4. Tried 2 bots, both have problem with accuracy, providing answers not from the supplied links or referencing wrong part of the information. There are cases where the bots provide conflicting answers to questions with exactly the same words.
4. Doesn't seem to support double byte characters for bot names. The UI accepts the inputs but does not list the names in either Setup or Ask Fini (chatbot).
5. Some times responds questions in configured language PLUS the same answer in English .
The bots are simply not useable with this quality.
- 1 taco for quality of answers, since this is what Fini X claims to be better than others.
- 1 taco for the incomplete and confusing UI implementation.