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rich_daddy
Nov 8, 2020

Q: Your website is down and has been really slow

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Hey Tony,

I just checked and the website seems to be working fine. Please let me know the URL you are trying to open?

Also, for the dashboard we have got a new link: https://cp.insignal.co/

I assume you must be trying the https://app.insignal.co/ link to reach out to the dashboard.

Please try the new link : https://cp.insignal.co/ as we have upgraded our Infrastructure. :)

Thanks,
Pulkit

Verified purchaser

It's working fine now with the cp instead of the app prefixes

Verified purchaser

Whenever I delete the session replays and there's no more, it sends me to the following 404 page.

Can you correct it?

https://cp.insignal.co/replays

Awesome! Will create a quick redirect from app to cp prefix just in case. Do let me know if you face any other issue anytime and I will be happy to assist. You can also directly shoot me a mail on [email protected] :D

Thanks!

Verified purchaser

The tracking code provided is still pointing to the app prefix and not tracking, I think. Correct it to cp prefix.

Hey,

Thank you for pointing it out. Let me fix it right now :)

Hey,

Just fixed the bug. Please do try and let me know how it goes :)

Regards,
Pulkit

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