Ash18289840Q: I just bought a license, installed the Figma plugin and when I try to log in, nothing happens.
This is on the desktop app and also the browser.
The Figma integration was what sold it for me so I'm very disappointed. Is this a known issue and are you doing anything to resolve it?
Paul_design
May 14, 2024A: Hi Ash18289840! We’ve been experiencing certain issues with our Figma plugin lately. We’re working on this, but we certainly understand your point. If our product is not useful to you outside of Figma, we’ll support your claim so you get issued a refund. Please contact support@appsumo.com and CC contact@flat-icons.com so we can sort this out. Thank you!
Verified purchaser
Thank you for the reply, Paul. The product is still useful to me, but I would certainly prefer to streamline things through Figma. How can I keep up with announcements on when this will be fixed?
If it works for you, we can notify you here when it’s back in business. I can’t give you an exact timeline because it’s a complex issue, but our devs are working on it. If it’s easier for you, send us an email to contact@flat-icons.com, so we can message you back when the plugin is up again. Sorry for this inconvenience and big thank you for your understanding.
Paul