Q: Your offering is very confusing, you offer 30.
000+ icons through a webapp and its not the same as your website as we can see it. Why do you treat them separately?
Paul_design
Jun 7, 2024A: Hi FernandoS, apologies for the confusion our listing might have caused!
The basic deal (tier 1) at the moment includes 30,899 icons. These can be downloaded through the web app as individual icons in all formats we offer, as full sets from the web app, or as a zip file with everything in it from your user dashboard, but not as a direct download from the individual product page (even though you might already have full access to that product through the app). A lot of what you see on the website is included in this number, including 35 premium 3D sets. Please note that we keep true to our promise and update the deal multiple times per year - we've added almost 4,000 icons to tier 1 since this deal launched (last update happened yesterday, with 600 3D icons available to all our users).
However, the offer on the website is a bit wider than the tier 1 deal. Accessing everything we have and make is possible with an all-access license (tier 5) here on AppSumo. This would grant you access to over 50k icons as well as direct downloads.
We realize that, as our product and offer grew, the user experience has room for improvement, which we are actively discussing. When we have an update (hopefully soon), we will let all of you know here on the page. In the meantime, don't hesitate to reach out with any additional questions you might have, we'll be happy to answer them.
Paul