Hi chomnan, thank you for your honest feedback - we're sorry your first experience wasn't what you expected!

Just to clarify how downloads work: the website allows 2 direct pack downloads per day, which resets every 24 hours. This is to prevent abuse. That said, there are two other ways to access all the icons without any limit. First, your user dashboard includes full icon packs as ZIP files, ready to download anytime. Second, our Web App lets you search and download individual icons in all formats whenever you need them.

If you have any questions, feel free to reach out at [email protected] and we'll be happy to help.

Thank you again for taking the time to share your experience!