Q: Purchased Tier 3 and having some issues would appreciate response to my email
Hi, I sent a direct email via your website. I purchased Tier 3, I added CNAME records more than 48 hours ago, with TTL of 1 minute. The CNAME has propagated, I have checked via DNS Toolbox websites. I own another FlipBooks product also via appsumo, and the CNAME on that was setup in minutes. I am still having issues with yours. Can you please look into your Bunny.net hosting to see if everything is configured because it's saying "Domain suspended or not configured". Thank you. Sye
Founder Team
Beesum
Jan 28, 2026
A: Hi Sye,
Thanks for getting in touch.
I’m not seeing your message in our support inbox at the moment. Did you send it via the support form or directly to support@flipbooklets.com?
If DNS has fully propagated, this usually means the custom domain just needs an additional verification step with our provider. Their default message is “Domain suspended or not configured”, which we know isn’t very...
Hi Beesum, same issue here ... seeing "Domain suspended or not configured" even if it shows active on admin FlipBooklets. Already email you and waiting for a resolution! Thanks, Adrian
Hi, Looks great. Considering buying tier 3. However, a review posed these somewhat caveats: 1. Requires an upgrade to change the logo colour. 2. Full-screen embed made it impossible to re-enter my site to edit (DNN platform). This forced me to restore a backup on the site! 3. No ability to remove the Powered by link. Having any links to outside websites (especially non-related content) should be...
Founder Team
Beesum
Jan 3, 2026
A: Hi ahc28,
Thanks for getting in touch. I will do my best to help answer your questions.
1. The logo colour is part of our branding, so we’re not planning to make this customisable. 2. Sorry to hear this happened. The embed is a standard iframe snippet and shouldn’t affect the wider site outside the page it’s placed on. If you’re happy to email support@flipbooklets.com, I’d genuinely like to...
Nearly sold on this, but was hoping you could clarify the following:
• Q1: Could you share examples of what the flipbook would look like directly embeded onto a site? Currently, all of the examples on your website are clickable photo links and not directly embeded in a live way that someone could engage with the flipbook without having to link elsewhere first.
• Q2: Are there options that can be...
Founder Team
Beesum
Jan 3, 2026
A: Hi HoofprintMedia,
Thanks for your questions. I'd be happy to help and apologies for the delayed reply.
Q1: Yes, flipbooks can be fully embedded directly on your site. Visitors can interact with the flipbook in-place without being redirected elsewhere.
Q2: Yes. You can disable the sound on start when adding/editing your books. To get the book to land on a set page you just need to add...
1) The max book size is referring to Per File (single pdf upload) or the entire pdf collection uploaded into the account in the platform will only hold max to xx MB max book size?
2) Is there a sample to see how a live flipbook looks like for Tier 1?
Tq
Founder Team
Beesum
Jan 3, 2026
A: Hi project.aniwaru
Thanks for getting in touch, I can certainly help.
1. This is the max size per single pdf upload 2. Of course, you can view it here https://flipbooklets.com/pdfflipbooklets/sonos-example-flip-booklet
Q: Purchased Tier 3 and having some issues would appreciate response to my email
Hi, I sent a direct email via your website. I purchased Tier 3, I added CNAME records more than 48 hours ago, with TTL of 1 minute. The CNAME has propagated, I have checked via DNS Toolbox websites. I own another FlipBooks product also via appsumo, and the CNAME on that was setup in minutes. I am still having issues with yours. Can you please look into your Bunny.net hosting to see if everything is configured because it's saying "Domain suspended or not configured". Thank you. Sye
Beesum
Jan 28, 2026A: Hi Sye,
Thanks for getting in touch.
I’m not seeing your message in our support inbox at the moment. Did you send it via the support form or directly to support@flipbooklets.com?
If DNS has fully propagated, this usually means the custom domain just needs an additional verification step with our provider. Their default message is “Domain suspended or not configured”, which we know isn’t very...
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Verified purchaser
Hi Beesum, same issue here ... seeing "Domain suspended or not configured" even if it shows active on admin FlipBooklets. Already email you and waiting for a resolution! Thanks, Adrian
Q: 2-factor Authentication required
Hi BeeSum,
Is 2-factor authentication on the roadmap? May I know when can it go live?
Thanks!
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Q: Will these 3 things be changed?
Hi,
Looks great. Considering buying tier 3. However, a review posed these somewhat caveats:
1. Requires an upgrade to change the logo colour.
2. Full-screen embed made it impossible to re-enter my site to edit (DNN platform). This forced me to restore a backup on the site!
3. No ability to remove the Powered by link. Having any links to outside websites (especially non-related content) should be...
Beesum
Jan 3, 2026A: Hi ahc28,
Thanks for getting in touch. I will do my best to help answer your questions.
1. The logo colour is part of our branding, so we’re not planning to make this customisable.
2. Sorry to hear this happened. The embed is a standard iframe snippet and shouldn’t affect the wider site outside the page it’s placed on. If you’re happy to email support@flipbooklets.com, I’d genuinely like to...
Share FlipBooklets
Q: Embed Example and Customization Options
Nearly sold on this, but was hoping you could clarify the following:
• Q1: Could you share examples of what the flipbook would look like directly embeded onto a site? Currently, all of the examples on your website are clickable photo links and not directly embeded in a live way that someone could engage with the flipbook without having to link elsewhere first.
• Q2: Are there options that can be...
Beesum
Jan 3, 2026A: Hi HoofprintMedia,
Thanks for your questions. I'd be happy to help and apologies for the delayed reply.
Q1: Yes, flipbooks can be fully embedded directly on your site. Visitors can interact with the flipbook in-place without being redirected elsewhere.
Q2: Yes. You can disable the sound on start when adding/editing your books. To get the book to land on a set page you just need to add...
Share FlipBooklets
Q: Max book size
1)
The max book size is referring to Per File (single pdf upload) or the entire pdf collection uploaded into the account in the platform will only hold max to xx MB max book size?
2)
Is there a sample to see how a live flipbook looks like for Tier 1?
Tq
Beesum
Jan 3, 2026A: Hi project.aniwaru
Thanks for getting in touch, I can certainly help.
1. This is the max size per single pdf upload
2. Of course, you can view it here https://flipbooklets.com/pdfflipbooklets/sonos-example-flip-booklet
Many thanks
Ben
Share FlipBooklets