Jehoschua

Verified purchaser

Deals bought: 157Member since: Jul 2021
2 stars
2 stars
May 7, 2026

Maybe Flonnect is great, but unfortunately, Flonnect makes it VERY hard to work with šŸ˜ž

Hello,
Unfortunately, working with Flonnect is VERY frustrating.

1st, unfortunately, you can't select a custom area on the screen to record. You are required to select a window, a browser tab, or the entire screen for recording.

šŸ™ˆ 1. Ironically, Flonnect is designed to create tutorials. But Flonnect apparently can't manage to use its own product to create tutorials showing how to work with Flonnect

🄓 2. There is a ā€œdemoā€ video, but it's 100% useless. Just marketing fluff.

āš ļø 3. With the license, you can make 30 or 100 videos per month. While you try to figure out how to use Flonnect, you’ve probably already made 20 completely useless test recordings.
āÆ Videos that are < 60s shouldn’t count toward the ā€œvideos per monthā€ quota.

🄓 4. Flonnect has issues with terminology; sometimes it calls functions ā€œRecord,ā€ sometimes it's called ā€œShareā€ - and it’s 100% confusing.

ā‰ļø 5. For some recordings, I have a timeline where I can edit them, but for others, this option isn’t available.

😟 6. The Flonnect Dashboard doesn’t explain the difference between ā€œScreen Record,ā€ ā€œBug Report,ā€ ā€œScreenshot,ā€ and ā€œPresentation.ā€

😱 7. If you want to select the webcam to be used in recordings, it’s COMPLETELY unclear how to do it: There’s NO option to select the webcam in the default settings.

About 10 minutes ago, I happened to stumble upon a hidden option to select a webcam (now I can't find it again) — but it's a nightmare:

7.1) There is no webcam preview in the webcam configuration
7.2) There is also no webcam preview before you start the recording
7.3) You can’t see a webcam preview while recording either
7.4) In the recorded video... the webcam is missing

😄 8. When you're editing a video or the timeline, there's no way to get back to the dashboard. You can't delete the Video you're editing.

ā‰ļø 9. I have three webcams, and I'm pretty sure that Flonnect isn't activating the one I selected: I can see an image in the Windows Camera app, but in Flonnect the screen is black.

šŸ˜ I think Flonnect has great features, but when it comes to the six most important basic functions, the usability is unfortunately a nightmare (Webcam selection, -settings, -preview. The configuration right before you start a recording. Explanations of what each function is doing and of what a setting is for (e.g., domain name for bug reportsā‰ļø ) and consistently clear terminology.

Thanks a lot, kind regards,
Thomas

Founder Team
Support_Flonnect

Support_Flonnect

May 21, 2026

Hi Thomas,

First of all, thank you for taking the time to write such detailed feedback. We completely understand your frustration, especially since you were trying to use Flonnect productively and instead spent time figuring out workflows and settings. Your points are extremely valuable for us.

A few of the issues you mentioned sound like UX gaps, while some may also be technical issues specific to your setup. To help us investigate properly and improve the experience, could you please help us with a few details?

1. Are you currently using:

Flonnect Desktop App , Chrome Extension or a combination of these?

2. Which operating system are you using?

Windows version or macOS version

3. Regarding webcam issues:

Which recording type were you using when the webcam was missing?
- Full screen or chrome tab ?

If possible, could you share a short screen recording or screenshot showing the black webcam preview?
- Any extension including flonnect is based on chrome, so it uses devices like camera/mic from chrome.

4. About the missing timeline/editor: Can you please share a screenshot to [email protected] or connect over quick call : https://cal.com/flonnect

5. Regarding the ā€œcustom area recordingā€ request:
This is live now in desktop app.

6. Which terminology or labels felt most confusing to you?
Your examples around ā€œRecordā€ vs ā€œShareā€ were especially helpful, and we would like to improve that flow.

7. Which plan/license are you currently using?
We also appreciate your suggestion regarding recordings under 60 seconds not counting toward usage limits. But limit at this price point is quite good, if you need more pleae email us.

If you are open to it, we would also be happy to schedule a short live session with you so we can:
understand the issues directly,
help configure things properly,
and improve the product based on real usage feedback.
Can you please let us know about the convienent time to connect(https://cal.com/flonnect).

Thanks again for the detailed feedback and patience.

Kind regards,
Team Flonnect

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