I loved the idea behind Flow. After reading 80+ positive reviews, I bought Tier 2 without hesitation and seriously considered Tier 3. A week later, I’m still struggling with the main feature I bought it for.

The advertised access to 300M+ profiles was the biggest draw. I tested it by searching for current OpenAI employees, with OpenAI selected under “Current Company.” The results included unrelated profiles. This wasn’t an obscure startup. It was a well-known company whose employees I can find through a basic LinkedIn search. That leaves me wondering how well it would handle a smaller, lesser-known business.

I tried both the dashboard and the MCP integration with my AI assistant. Neither gave me reliable results. Through MCP, I ended up with only two OpenAI employees, and the assistant used an external web search to verify them. The final answer was better, but that improvement came from research outside Flow.

Reliable lead search represents roughly half the product’s value to me. I could handle routine LinkedIn management manually or through a custom agent. Finding the right people was the part I needed Flow to deliver.

One thing I appreciate is getting support from a real person. I strongly prefer that to dealing with an AI chatbot. Tom replied and said they would investigate. However, my replies have taken around 24 hours, which is slower than the very fast support described in other reviews. They are responding, but the turnaround could be better.

This is my first-week experience, not a final verdict. I’ll update this review if the search issue is temporary and gets fixed. If it continues, I’ll request a refund through AppSumo, because this feature was my main reason for buying.