0. For the record, I've been in IT Management, consulting, and software development for 4 decades. Yes, it's after the dinosaurs and before the (public) Internet. I've worked in Fortune 100 companies, small business, and federal govt as an IT Manager I got this item because I was starting to write How To guides on my Linxent.com blog I recently started. So, this was for just to use about once or twice a month but more often down the road.

Here's what I see.

1. There are no logins and thus, no account on the getflowshare.com site. The downloads on the site is for the Pro version, not this Express version. Not clear on updates on the site unless you fill in the info again and get the latest free/trial version.
2. Always, literally always, lags for about 30-60 seconds when opened. Does not let you fill in the 3 text boxes you are req'd to fill in to save a project until it's done laggings. There is no hourglass or other animation to let you know it's processing and you need to wait. There's just the mouse cursor. So, you just randomly try to click into any of the 3 text boxes until it works. However, you can click on the <Start> button although I believe the documentation recommended not doing anything until you fill in the initial 3 items for the "project info".
3. After filling in the info when it permits the mouse pointer to enter any of the 3 initial text boxes, it works okay in my opinion, until .... today.
4. I've used it 3 times before today for testing and the last time it was for capturing some screenshots for a blog post. Worked fine other than waiting for it to load up.
5. After filling in a 14 page legal document online for 2 hours for federal court, it reached 384 screenshots. It seemed to be working fine up to that point.
6. Then, I was done recording. I clicked to Stop recording. It started to do a lagging thing again (you know, when you open it). And then the screen would flash and I think I saw a big message that said "Processing..." which came and went. I thought it was done processing because that message was gone. So, I tapped the <Save> menu icon. And then, it hung, and hung, and 1 minute later, the computer crashed. I thought, hey, it will be like Microsoft Word and saves the file behind the scenes and will prompt me for a recovery after my computer starts up again. Oh well.
6. Checked for refunds but it's 17 days past that. Oh well.