.Just to clarify—support isn’t broken. We offer help through live chat, email, and even video calls when needed. If you had reached out, we would have gladly assisted you right away.

Regarding the -word limit using key: it's in place to prevent external tools from using Followr’s AI features in a way that would put all the processing costs on us. It’s simply a sustainable way to make sure the platform works long-term for everyone.

Your lifetime code is still fully valid for all the core features included in your tier. The AI limits only apply to certain advanced use cases.

We’re always here to help, and we’d really appreciate the chance to turn this around. If you feel it’s fair, we’d be grateful if you reconsider updating the review—1-star reviews really hurt small teams like ours.