I'm using Cloudflare's email routing, and I'm getting the message "Cannot forward emails that are not authenticated."
When I used a Gmail email in the admin email field, the notif came through instantly, so I do have a way to get the notifications. I am just wondering if I can use Brevo for SMTP?
Founder Team
FormDesigner
Jan 30, 2026
A: Hello. I think it is possible, you just need to configure SMTP sending correctly. Please contact our technical support.
Oh, I see. I used a template and the Send button that was in the template would not show when I went to Rules. I simply replaced that button with another Send button, and the newer Send button is showing up in Rules. Thanks!
Q: Request for PCI Compliance Details and Secure Payment Document Support
I wanted to confirm whether the platform is PCI compliant. As a travel agency, we collect payment details using signed credit card authorization forms along with copies of customer IDs and the front and back of their credit cards. This process allows us to submit payments directly to our suppliers rather than processing them ourselves with Stripe or PayPal.
Also, what is your data‑retention policy? Once I’ve downloaded a copy of the completed form, is the data deleted on your end as well?
Thank you!
Founder Team
FormDesigner
Jan 27, 2026
A: Hello. You cannot collect payment card data using our forms, as we do not have PCI compliance. The data is stored on our servers until you delete it yourself.
Q: How did you know I was already up there in years?
Thank you for coming to appsumo as the reviews are outstanding but after buying this it says limited not to the usual 25,000 days but more like 7300 days. is that right?
Founder Team
FormDesigner
Jan 4, 2026
A: Hello. Yes, this is due to technical features of date display. Don't worry, after 7300 days we will extend your subscription period ))
Q: Guest Access?
I was about to configure guest access for a client, and then I saw "E-mail of the User registered at FormDesigner site."
Is that letting me know that the guest has to have their own FormDesigner account in order to use guest access?
FormDesigner
Jan 30, 2026A: Hello.
Yes, that's correct.
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Q: Brevo?
Is it possible to use Brevo with FormDesigner.
I'm using Cloudflare's email routing, and I'm getting the message "Cannot forward emails that are not authenticated."
When I used a Gmail email in the admin email field, the notif came through instantly, so I do have a way to get the notifications. I am just wondering if I can use Brevo for SMTP?
FormDesigner
Jan 30, 2026A: Hello.
I think it is possible, you just need to configure SMTP sending correctly. Please contact our technical support.
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Q: Hide Submit Button
I'm working on a form right now. I want to hide the Submit button until they correctly answer my challenge. Is this possible?
FormDesigner
Jan 28, 2026A: Hello.
Yes, you can add a separate ‘Button’ form field and then configure a logical rule to display this button.
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Verified purchaser
Oh, I see. I used a template and the Send button that was in the template would not show when I went to Rules. I simply replaced that button with another Send button, and the newer Send button is showing up in Rules. Thanks!
Q: Request for PCI Compliance Details and Secure Payment Document Support
I wanted to confirm whether the platform is PCI compliant. As a travel agency, we collect payment details using signed credit card authorization forms along with copies of customer IDs and the front and back of their credit cards. This process allows us to submit payments directly to our suppliers rather than processing them ourselves with Stripe or PayPal.
Also, what is your data‑retention policy? Once I’ve downloaded a copy of the completed form, is the data deleted on your end as well?
Thank you!
FormDesigner
Jan 27, 2026A: Hello.
You cannot collect payment card data using our forms, as we do not have PCI compliance.
The data is stored on our servers until you delete it yourself.
Share FormDesigner
Q: How did you know I was already up there in years?
Thank you for coming to appsumo as the reviews are outstanding but after buying this it says limited not to the usual 25,000 days but more like 7300 days. is that right?
FormDesigner
Jan 4, 2026A: Hello.
Yes, this is due to technical features of date display. Don't worry, after 7300 days we will extend your subscription period ))
Share FormDesigner