Q: Impact on UX
I'd like to use your product; it's good, but I'm currently experiencing some glitches.
When users type in form fields on smartphones, the on-screen keyboard covers the "OK" or "Next" button at the bottom of the screen. Users can't see or access the button to advance to the next question.
Impact:
Users get stuck and abandon the form. Significantly impacts conversion rates.
Makes forms unusable on mobile devices.
Expected behavior:
The form should automatically scroll or adjust its display so that the "Submit/Next" button remains visible and accessible above the keyboard.
Priority:
This is a standard UX practice for mobile form builders.
Another bug with the date and time on desktop: scrolling for minutes causes the form to lose its tab and go directly to the next one.
These UX issues are blocking my purchase decision.
Urmi_Formly
Aug 5, 2025A: Thanks for your feedback. It is by design as Respondent can click on Enter key on the on-screen keyboard to advance to the next question.
Regarding Date/Time - If question is not mandatory then Hard scroll on Desktop advance to the next question for all question types. Soft scroll for minutes seems to be working fine.
In case of any further queries, please contact our team at support@getformly.com with form link and screenshot/video and will be happy to assist.