I had purchased Formly back in 2022 and had trouble using it. Since it was only a Tier 1 AppSumo offering and I couldn't refund due to negligence on my part, I chalked it up as a learning experience. I saw it once again last year and noticed many improvements so this time I made a Tier 3 purchase. I played around with it but didn't put it to the test until one of my client's WeForms market registration form failed and we couldn't get it fixed.

So I decided to finally get serious with Formly and recreated the form for my client. With support help from the Formly folks I now had a form completed and ready to try out. Connecting it to Stripe just basically required me adding the client's Stripe email address to the form. Instantly, the form was working flawlessly. Using one of their templates allowed me to mimic the design of my client's website. The receipt generated and sent to the user is well laid out and clearly indicates the user's choice of markets they wished to attend along with the booth size, cost of each booth and the total.

So here are a couple of suggestions to the Formly folks from my recent experience using their product.
1. I got stuck when trying to connect the pricing to the booth size and location. I couldn't figure out what I had done wrong. I immediately went to their "Help" section where a list of Hep articles gave me a choice of subjects to choose from. After reading through them, nothing was helpful.
2. When the "Help" section didn't actually help, I looked for any "support@" email address in my account. Couldn't find any email contact form or "chat box" at all.
3. That led me to YouTube to see if they had any videos I could watch. My search for "Formly Forms" produced a list of videos, but they were either competitors or AppSumo marketers creating their own videos. Scrolling down the page I finally found one that Formly created just two months ago. It was a well done 13 second video highlighting "Hidden Fields", but didn't show how to add a hidden field. Again, showing how easily they added field that would be a better sales approach. That was all I could find. Still stuck with my problem.
4. Went to CHATGPT and asked it if Formly had a support email address. It displayed it right away and I was now able to write for some help. They responded immediately with an explanation of what to do. I tried it but still had trouble. I wrote back for more clarity and they encouraged me to try once more and make note of the "@" symbol placement. That's when I discovered that I had not hit my space bar to provide one space between the text and the field calculator. Once I did that, everything started working. One strike with my space bar on my keyboard was all I needed to finish my work.

This is my experience with Formly Forms. Now that I have a better understanding how everything works, I'm up and running ready to replace all my current forms Formly Forms. Good folks with a great product. Some videos like the one you just made and an easier way to communicate would be the icing on a nice cake!