For faaaaaar from the first time, a company that got its start with early AppSumo support and money (and was later acquired for a hefty sum) has decided to launch a "V2" and, in the process, disingenuously claim that "this is a fundamentally different product, built up from scratch! Honest, this is TOTALLY different, that's why we're calling it V2." (yes DigitalFirst.ai, we see you).
Now, after years of customer feedback and iteration + participation in the Frase Facebook group, Frase has run a spectacularly-cowardly rug pull that included a strategic, cynical shutting down of their user Facebook group just prior to the news of V2 being released. No warning, no transition plan, no porting of LTDs, just... "whoosh".
Now when you contact support, they're very insistent indeed that "trust us, nothing's being taken away".
When I inform them that the reason they give for launching this 'new version' of the product is that the original is redundant in the era of Gen AI, and that that is explicitly an argument for the product now being vapourware that will no longer get their team's focus and dev time, that means that something very real is being taken away - and a deal not honoured.
This is being explicitly communicated in their own blog post (https://www.frase.io/blog/introducing-the-new-frase-content-intelligence-platform)
A word for Noah and the AS team - if you keep allowing vendors (this has happened to me at least 6 times now) to pull unethical moves like this, I, and many other customers, will no longer be sending money your way.
Purchased LTD. Frase updates to "version 2", with a migrate button in settings to do so. States "your documents, workspace and subscription will be migrated over". Given a migration code. Everything except my LTD subscription was migrated over. Found a post on r/appsumo with other users facing the same, but saying they'd received an email about it. I didn't receive any email about it so had no info that clicking migrate would also cease the LTD I purchased and prevent me from using "version 1", which pretty much looks the same but actually has more features than v2. So clicking migrate basically just prevents me from logging in to app.frase.io and can now only use next.frase.io...chucked me on a trial account and labelled the whole affair as "version 2" to scam LTD users out of their purchase.
in 3 weeks it will be 5 years bought Frase LTD and its the best buy I have ever bought on AS! Hands down easiest decision to review them. The support is great for anything. My team gets answers to any question quickly. Features are built out effectively and thuroughly. I still use this product to date for our content outlines and writer briefs without hesitation. Great job team
Frase is still king - The advantage of Frase AI for content!
Frase is still king! Even with the onset of AI in our lives, tailoring content that resonates with your audience is key! SEO is key in our outreach to answer consumers questions and resolve problems with innovative solutions. This is one of the areas that Frase truly is heads above anything else on the market.
Verified purchaser
Another AS deal. Another bait and switch.
For faaaaaar from the first time, a company that got its start with early AppSumo support and money (and was later acquired for a hefty sum) has decided to launch a "V2" and, in the process, disingenuously claim that "this is a fundamentally different product, built up from scratch! Honest, this is TOTALLY different, that's why we're calling it V2." (yes DigitalFirst.ai, we see you).
Now, after years of customer feedback and iteration + participation in the Frase Facebook group, Frase has run a spectacularly-cowardly rug pull that included a strategic, cynical shutting down of their user Facebook group just prior to the news of V2 being released. No warning, no transition plan, no porting of LTDs, just... "whoosh".
Now when you contact support, they're very insistent indeed that "trust us, nothing's being taken away".
When I inform them that the reason they give for launching this 'new version' of the product is that the original is redundant in the era of Gen AI, and that that is explicitly an argument for the product now being vapourware that will no longer get their team's focus and dev time, that means that something very real is being taken away - and a deal not honoured.
This is being explicitly communicated in their own blog post (https://www.frase.io/blog/introducing-the-new-frase-content-intelligence-platform)
A word for Noah and the AS team - if you keep allowing vendors (this has happened to me at least 6 times now) to pull unethical moves like this, I, and many other customers, will no longer be sending money your way.
Share Frase
Verified purchaser
Another appsumo scam
Purchased LTD. Frase updates to "version 2", with a migrate button in settings to do so. States "your documents, workspace and subscription will be migrated over". Given a migration code. Everything except my LTD subscription was migrated over. Found a post on r/appsumo with other users facing the same, but saying they'd received an email about it. I didn't receive any email about it so had no info that clicking migrate would also cease the LTD I purchased and prevent me from using "version 1", which pretty much looks the same but actually has more features than v2. So clicking migrate basically just prevents me from logging in to app.frase.io and can now only use next.frase.io...chucked me on a trial account and labelled the whole affair as "version 2" to scam LTD users out of their purchase.
Share Frase
Verified purchaser
Scam confirmed
v2 up - only paid access - well done! appsumo denies to solve.
Share Frase
Verified purchaser
5 yr later
in 3 weeks it will be 5 years bought Frase LTD and its the best buy I have ever bought on AS! Hands down easiest decision to review them. The support is great for anything. My team gets answers to any question quickly. Features are built out effectively and thuroughly. I still use this product to date for our content outlines and writer briefs without hesitation. Great job team
Share Frase
Verified purchaser
Frase is still king - The advantage of Frase AI for content!
Frase is still king! Even with the onset of AI in our lives, tailoring content that resonates with your audience is key! SEO is key in our outreach to answer consumers questions and resolve problems with innovative solutions. This is one of the areas that Frase truly is heads above anything else on the market.
Share Frase