I was keen on this product when I first signed up for it, but it's been a disappointment since.

I've raised 2 or 3 support requests over a couple of weeks and had no acknowledgement, let alone a response, to any of them

Today, Frase doesn't seem to be working at all. I view my documents and it does it's thing looking for content in the RH 'Brief' Panel and then when it finishes there's nothing. The panel is blank. The content I created is still in the LH 'Edit' panel, but the sources that used to populate in the Brief panel no longer do.