JuanBurgos

Verified purchaser

Deals bought: 39Member since: Jan 2018
3 stars
3 stars
Aug 11, 2020

Some fixes to do

I have bought 2 codes and it is impossible to invite my 2 team members. I only get an error popup. The fix given by support bot does not fix the problem.
App is supposed to be international but even selecting Spain when trying to create content, there is no Spanish results. There is no point to give the chance to set other market than USA if there is no content to display. No topics given when searching content outside USA.
Concept maps only work in English, no chance to change language or region.
Now waiting to human support to fix team members issue and evaluate with them a possible refund.

Founder Team
Matt_Hurley

Matt_Hurley

May 9, 2024

Hi Juan,

Apologies your experience with Frase hasn't been very good. We only support English at this time. We plan to release new languages sometime next year, but don't have a firm timeline on that yet.

I think it would be wrong of us to keep your money– so I'd definitely recommend you refund your codes.

Matt

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