Q: Hi Mike, Purchased your product and was working great but noticed that it stopped pushing ip exclusions into our account for about a month.
I verified that all connections are setup and couldnt find any reason why it just stopped. I submitted a ticket two weeks ago and that ticket has still not be answered. I cannot seem to get any live person on chat etc for help. Did you guys shut down?
ec0947cc5e5b471bbccc4123bc80882bJun 4, 2024
Founder Team
Mike_Fraud_Blocker
Jun 5, 2024A: Hmmm, I just checked our syncing logs across our global account list and all looks normal. I can take a closer look in the morning.
Would you mind sending me an email directly to mike at fraudblocker dot com?
Also do you happen to have "Monitor only" mode turned on in our customizations area?
Best,
-Mike
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