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Member since: Feb 2016Deals bought: 79
1 stars
1 stars
Posted: Sep 17, 2022

So-so product with terrible support

I purchased this in July 2020 (over two years ago) and have had nothing but trouble with it ever since. They delayed the release of my course by months because of issues they kept saying would be fixed "in the next two weeks," for almost four months.

Now, two days ago, when I went to sign in to support a student issue, I'm faced with a firewall asking me to pay to get into my course dashboard! I contacted them through chat and was told the problem would be resolved within 12 hours. Here is it, 48 hours later, and still no access... And this is actually the second time it's happened since I bought the program!

Another reviewer made the comment that this is the worst product they have ever purchased on Appsumo, and I 100% agree. I fully expect some glitches with products on Appsumo, knowing that they are often early-stage products. But I usually welcome the opportunity to grow with them. In this case, though, it's the lies and lack of support from customer service that truly makes it a terrible experience. This product has cost me thousands of dollars in lost earnings by not following through on what they say they will do when they say they will do it.

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