I felt disappointed and somewhat cheated after purchasing five Frictionless codes with the intention of using them for a full suite—from strategic planning to buyer personas and content copy. The owner has completely changed the original scope of the Frictionless app, reducing it to a Website/Competitor SEO audit tool. The original buyer and branding features were removed to create a new app called BuyerTwin, and the content creation features were moved to another new app called CopyFlow.

There was no communication to original AppSumo LTD buyers about this drastic change. I hope Frictionless is currently in transition and that previous AppSumo LTD buyers will be granted equivalent access to BuyerTwin and CopyFlow, which were part of the pre-transformation Frictionless.

Since I purchased the AppSumo LTD codes, the app has been unstable. I only managed to test it for a few weeks before some parts of it broke and rendered the app completely not usable. The owner promised Frictionless would be better after the transformation.

I really hope that promise is kept, previous functionalities are honored, and that efforts are made to improve Frictionless’s usability, as it was launched about a year and a half ago. At this moment, original AppSumo LTD users can only access the free version of the 2 new apps: CopyFlow and BuyerTwin (which is like partial trial version - does not allow complete workflow). However, access to Frictionless is preserved but main features (as in AppSumo feature list ) were taken away and moved to the new apps.