Hi Frontly team, upgrading from level 3 v1 to v2 should get you the following:\u000a\u000aAPI access\u000aUnlimited applications and users\u000a50 custom branded applications\u000a10.000 Frontly Database Row Storage\u000a\u000aMonthly operations 100.000, on my board there are only 10.000\u000aMonthly AI credits 5.000, in my dashboard there are only 3.000\u000a\u000aAm I misunderstanding something or should I report in some specific way to have my case reviewed.

Level 3 v1 to v2 | Frontly

soporteude

Apr 23, 2025

Q: Level 3 v1 to v2

Hi Frontly team, upgrading from level 3 v1 to v2 should get you the following:

API access
Unlimited applications and users
50 custom branded applications
10.000 Frontly Database Row Storage

Monthly operations 100.000, on my board there are only 10.000
Monthly AI credits 5.000, in my dashboard there are only 3.000

Am I misunderstanding something or should I report in some specific way to have my case reviewed.

Founder Team

Justin_Frontly

Apr 24, 2025

A: Thanks for flagging this. It's possible we either applied the wrong credentials or there was a misunderstanding around how your plan is reflected in V2.

To verify this properly, could you please send over your details via our support chat or directly to support@frontlyapp.com? Once I have that, I’ll be happy to take a closer look and confirm everything for you.

Appreciate your patience!

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