BogusBogeyQ: I reached out to support by email a couple of days ago, but I haven’t received a reply yet.
Could you check please?
Patrick_Frontly
May 14, 2024A: Hey there,
Sorry to hear this! I haven't seen any unresolved cases in our system, so maybe you can send another follow up email to [email protected] or via live chat just to make sure it didn't go into some kind of spam folder?
Looking forward to helping,
Patrick
Verified purchaser
Thanks Patrick. I just resent the email.
Verified purchaser
Hi BogusBogey,
Did you get any reply or problem solved ?
Verified purchaser
At that time yes I did. You could try on discord. Patrick usually responds quickly.
Verified purchaser
Thank you BogusBogey.
Can you suggest which discord channel ? I also check discord and found that most replies from Patrick is to tell customers to reach him via live chat and support email. However, I just sent him a message there. Hope i will get the good news soon.