Verified purchaser
BAA delay voids HIPAA Compliance
I am very disappointed. I purchased Tier 10 specifically for the promised HIPAA compliance. After over a month of waiting for the essential Business Associate Agreement (BAA) I am blocked from using the tool with my clients.
The AppSumo offer included HIPAA for my tier; without the signed BAA, that promise is broken.
Pavel_FUSEBASE
Nov 28, 2025Hi
We apologize for this situation. The process of signing a BAA places a significant responsibility on our company, as we become legally accountable for all actions taken by the service or company with whom we sign the BAA. Therefore, our Legal team needs to thoroughly review everything. We kindly ask for your understanding regarding our actions. At the same time, we understand your concerns and will do our best to resolve this matter in the coming days.