Updated review:
I believe in second chances - so my team contacted AND rescheduled. Again, NO COMMUNICATION, NO SHOW on the SECOND meeting. Why even have a scheduler on your site Pavel if you aren't planning to show up? This is a waste of everyone's time and resources. We really wanted to love this product but the lack of customer service is a hard pass from us.

Original review:
We purchased at the highest tier, excited to add this to our workflow. Unfortunately, when you schedule a meeting with the founder, he never shows up. I had added my team to this call as well, so it interrupted the entire day for all of us. I sent an email, asking if he was going to join the meeting - no reply. Its been nearly two weeks, no reply. We've also sent additional emails asking for some help with basic account changes that are not available on the user interface. The tool itself might be great, but beware if you have even basic trouble - there is no help available.