Q: How should I fill out the initial questionnaire - with my personal info or my client's business details?
I recently purchased Genius.AI tier 3 plan and I'm confused about the onboarding questionnaire. Here's my specific concern:
1. I filled out the questionnaire thinking about one of my client's businesses, but it seems like it should have been about myself instead.
2. I've watched couple of your tutorials videos, but they show content after the questionnaire part, so I'm still unclear about this initial setup.
3. As a Tier 3 buyer, I need to know:
- Should the questionnaire answers be about me or my clients?
- Can I create multiple personality profiles for different clients?
I'd appreciate clear guidance on how to properly set up and use the tool for both my business and my clients' businesses. You can also suggest me the online source link where I can understand everything easily.
Sergio_Genius.AI
Jan 2, 2025A: Hey there!
1. I would suggest to do it on your customers, to mimic your customers branding.
2. You can create 2 profiles per account, however we will be soon releasing an update to allow to create multiple brand voices, ideal for agencies/media managers with tons of customers.
ImGagan
Verified purchaser
I just finished your course here: https://help.genius.ai/hc/en-us/articles/25468656974995-Genius-AI-Course. Now I understand how to use it, but I noticed that I can only create one personality profile. Is that correct?
On the other hand, can I create content and set everything up for my clients' social media accounts and pages using my profile?
to be continued in next comment...
Verified purchaser
... Can I change the tone & settings to fit different businesses as they need? Will it learn about different businesses under the profile and provide content that matches each business's requirements? For example, I'm a IT service provider, will adjust the personality accordingly, can it adjust the tone and content type sap for a restaurant business Instagram profile ā for my customer's business?
Yes! You can set everything up for your client social media using your profile, as long as you are added to their Meta Business Portfolio (Explained by Facebook here: https://www.facebook.com/business/help/2169003770027706, works for both Facebook and IG)
UldisBizPLUSVerified purchaser
@Sergio, when are multiple brand voices and BYOK updates coming out? Very important for me personally.
theintrovertedmarketerVerified purchaser
Wondering this as well. It was promised in January, and it is now March.