Q: I am stuck. Can't get past the product section.

I have been trying to add a product. I entered 2 websites and uploaded one ducument. It says that the file is in the product, but when I hit submit, it returns with "The AI had a problem learning from the sources provided". I have tried this 4 times and cannot move forward. There is nothing that tells me what the problem is or how to solve it.
There is noone to ask except here. Can you help? Very frustrating as I was so excited to get this software.

AgwebsPLUSOct 22, 2024
Founder Team
Sergio_Genius.AI

Sergio_Genius.AI

Oct 22, 2024

A: Hello Agwebs,
If you do “Edit” and try again, does it work? Feel free to mail support@genius.ai with your email and a description of the issue!

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AgwebsAgwebsPLUS
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Verified purchaser

Posted: Oct 22, 2024

Hello! I am happy to say that the team contacted me and fixed the issue! I am so excited to get started! Thank you for the quick response and fix!