3.3
Taco ratings
Genius.AI has been praised by customers for its diverse and high-quality content generation, intuitive and smart interface, and potential to streamline social media posting. However, some users have reported minor issues with the voice output in French and found the interface to be confusing. With an overall rating of 4.0 and positive feedback, Genius.AI is worth trying, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
It's been a few weeks with ai features shutdown
Genius AI appears to have shut down its service. The platform has been unusable for weeks (any ai feature is offline) , so I am requesting a refund.
Share Genius.AI
Verified purchaser
How can i contact the makers?
The copilot hasn't been working for weeks and it's the feature I use most and need. Have raised several tickets, emailed and used their helpdesk. Crickets. Does anyone have a contact at Genius or is anyone at Genius looking at these messages?
Updated - I am so frustrated with this. I spent ages upskilling it on my business and it now does nothing in terms of content creation. Requesting a refund, as have had no response from creators and this is not fit for purpose and certainly not lifetime.
Share Genius.AI
Verified purchaser
Gone little by little?!?!
Hi,
This product was promising and they were responsive in support...but that was months ago during the AppSumo time.
Video tool is completely down and nobody at support, no answers since a long time now!
What can we do? Can AppSumo do something here?
Not fair at all as the site is not down and some other things working but we deserve to know what one of the major tool (I think a lot bought because of it) is now completely down!
Not good for AppSumo either as customers are becoming more and more suspicious before buying a new tool. That is my case anyway...
Share Genius.AI
Verified purchaser
The monthly shorts generation suddenly stopped working
The monthly shorts generation suddenly stopped working, and the support team has been completely unresponsive—no replies, no solutions, not even a basic acknowledgment. It's incredibly unprofessional and disappointing. How can I request a refund? I deeply regret purchasing a high-tier plan—this has been the worst investment I've made.
Share Genius.AI
Verified purchaser
This product was working o.k. until 2 weeks ago.
The creator and support are ABSOLUTELY TERRIBLE on response and even worse fixing problems. The reel creation has stopped working, and they are doing NOTHING about it, except to tell me repeatedly that the information has been shared with the developers, who are doing NOTHING about it. This is my last support email sent, and the response from them. They have done NOTHING to resolve the issue to date..
Support response: The situation is EXACTLY the same, I have no new information from the developers. I have sent the information and am waiting for their reply.
This email is a service from Genius.AI. Delivered by Zendesk
On May 29, 2025 at 4:59:42 AM UTC,
You gave me this EXACT same reply about 3 or 4 days ago and NEVER responded to me about the issue. There needs to be a resolution to this...
Share Genius.AI