The creator and support are ABSOLUTELY TERRIBLE on response and even worse fixing problems. The reel creation has stopped working, and they are doing NOTHING about it, except to tell me repeatedly that the information has been shared with the developers, who are doing NOTHING about it. This is my last support email sent, and the response from them. They have done NOTHING to resolve the issue to date..

Support response: The situation is EXACTLY the same, I have no new information from the developers. I have sent the information and am waiting for their reply.

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On May 29, 2025 at 4:59:42 AM UTC,

You gave me this EXACT same reply about 3 or 4 days ago and NEVER responded to me about the issue. There needs to be a resolution to this...