PacAppSumoPacAppSumo
PacAppSumo
Apr 9, 2025

Q: Is there support in English?

I purchased and nothing works. The browser didn't download, and even after I downloaded it, it keeps giving me an error.

"Error failed to open Chrome" - right, because there's no chrome option in the profile, only Titan Browser (which cannot be downloaded) and Nightly which is Firefox.

When I ask for support - it sends me to the Facebook page which is entirely in Vietnamese.

Do you seriously not have support in English????

Founder Team
HannaNguyen_Genlogin

HannaNguyen_Genlogin

Apr 10, 2025

A: Automation currently only works with Titan Browser, not Chrome or Nightly.

To fix the issue, please try the following steps:
Go to:
Settings → Troubleshooting → Select Browser Version → Reinstall

Also, yes — while our Facebook page is mainly in Vietnamese, we absolutely provide support in English. Feel free to message us there in English, or you can also reach out via our Telegram support channel @genloginglobal, and our team will assist you directly.

We’re here to help — thank you for your patience! 🙏

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