Q: About credits and process
Hi,
How does the credit use work? Do the credits get used after I create the landing page and import a csv or do they get used when a lead clicks their link to access their personalized landing page? I'm thinking to use this in a warm email campaign where I have a list of about 500 leads.
Should I plan for the 500 leads or for the number I expect to click the link in the email?

Sam_GenPage
Apr 23, 2025A: Hey there!
Credits are used when the landing pages are created, not when someone clicks the link.
So in your case, if you're generating personalized pages for all 500 leads (e.g. importing a CSV), you’ll use 500 credits - regardless of how many people end up clicking.
For warm email campaigns, it’s best to plan based on how many pages you’ll create, not on click-throughs.
Let me know if you need help setting it up, you can always reach out at team@genpage.ai for support.
Cheers,
Sam