Verified purchaser
Not working and no response regarding issues
The service would solve a lot of my problems. Unfortunately, the team is not delivering.
The promised functionalities are not working. Basis functions, like the central inbox for invoices, are not working. Invoices are not processed.
Wrote 3 messages since mid-November, none were answered until today.
Miquel_GetInvoice
Dec 19, 2025Hi Tim,
I'm really sorry for the frustrating experience and especially for not responding to your messages. That's absolutely not acceptable, and I take full responsibility.
The issues you're describing with the central inbox and invoice processing are serious, and we need to fix this for you immediately. Please reach out directly to miki@tailride.so so we can prioritize this and get everything working properly.
Again, I apologize for dropping the ball on support. We'll make this right.
Best,
Miki