Hi there, thanks for sharing your concern! Could you please provide your license ID so we can investigate and resolve this issue for you? We’re confident we can help sort things out quickly.

Also, just a quick note: AppSumo makes refunds super simple, so there’s no risk of losing your money. Honestly, this review feels like it might’ve come from a very creative competitor trying to spice things up—maybe they’re testing our support skills? 😉

Either way, we’re here to help. Please share your license ID, and we’ll take care of it right away!