Getscope Questions

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Q: When I signed up the trial, I don't see outlook or Teams as integration option.

Is it still not available? Also, when are you planning to add the AI assistant? Is there a roadmap for the AI inclusion?

sudh.somasoftAug 14, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 14, 2024

A: Outlook integration is in approval we expect this any moment ready. Teams integration is available if you sent your email adress to support@getscope.com we can sent you the build.

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Q: Hey Guido_Getscope, I purchased Tier 1, however I am having a challenging time trying to do what I need GetScope to do.

I have a 'Project' and within that project I have multiple sub-projects and under each sub-project I have sets of tasks that need to be done and each of those tasks need to be given to multple team members.
I see no option where I can set up the main project as I have descibed, nor do I see a place where files can be uploaded for all team members can view collectively and then upload a new version for review and I am not seeing any palce where team members can add comments on a task level.

Am I missing something or is this scenario not achiveable?
Rusty

TeamVFMPLUSOct 16, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 14, 2024

A: Hi Rusty

Getscope's hierarchy works as follows. We have at a highest level a workspace. A workspace can contain 1 or more projects with 1 or more team members. Within a project you cannot create a subproject.

What you can do is work with Epics within a kanban or scrum project. And see each epic as a subproject and create tasks for that subproject.

Using the filter you can then filter specifically on epic in the board and/or backlog. In your teams overview you can use the cogwheel to determine exactly who is allowed to see which epics.

You can post comments on task level and task level if you click on them in the right modal.

There is no general upload functionality for files but you can do this at userstory - task level. All files will then be shown under "files".

If you want more info please schedule a meeting with me.

https://calendly.com/getscope

Best Guido

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Q: Hi Guido~ I sent you an email re the pricing for the users I need.

Please respond before the deal is over.. thanks Inger

IngstarOneSep 25, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: From which email address have you sent the email?

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Q: Not having the ability to use a custom domain as you can on your website listed plans is a deal breaker as ...

our agency must be able to have our clients use our domain due to whitelisting reasons with the universities, government orgs and other client requirements. Is there any plans of giving us that ability? If not can we pay a nominal one time fee for this feature?

TurntableSep 24, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 14, 2024

A: Hi Adrian_M

Sorry to hear it's a dealbreaker, but I understand why you guys want this. We have this on our website for enterprise customers but that is from a certain size. I'm going to check this out with my team and get back to you.

My question to you is, to what extent are you sure you want to go with Getscope, and with how many users? I would love to hear about it.

Best Guido

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Q: Hi, I am unclear about a few things: - Is there task &/or project level chat?

this is fundamental to collaboration.
- Client access should be unlimited with provision to update their task status, change dates, upload files, chat, etc.
- I understand you will permit "view only" for unlimited users. A better solution may be to to publish a project. At least the invitees can bookmark the page and not have to remember yet another password.
- Is there a provision to invite other paid subscribers for free?
- When do you expect the Android App will be available? Not going to hold you to it :)
Thanks

BenZmeAug 18, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 14, 2024

A: Hi BenZme

1) Not yet, ready in the backend not yet in the front-end. We expect that begin september ready.

2) Yes the read only role we have is going to be free, and not paid.

3)I dont really understand what you mean wit "publish a project".

4) No , because you pay for the users who are working on your project.

5) It is in review on this moment. Hope that it is approved quick.

Best Guido

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Q: As far as own branding what can we do with this?

Are we able to pay an additional fee to be able to use a custom domain?
Ideally I would like the ability to white label the entire operation other than the app of course since I am sure this isn't possible.

TurntableSep 22, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 14, 2024

A: Hi Adrian_M
Sorry for the late response. We can talk about this however this is not something very high on our roadmap for us at this time. How many people would you plan to use Getscope with? I would love to hear about it.

Best Guido

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Q: Is there no option in between 5 and 30 users?

% is too little, 30 is too much.

cristiSep 21, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi Cristi

We have only two tiers agreed on.
How many users do you need?

Best Guido

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Q: Guido, I bought and activated Tier1 (I have setup some sample projects that I don't mind losing in worst ...

case) ;
Thinking of getting Tier 2; just in case as we could easily cross Tier 1; in about a year's time;

so what is the best way to upgrade to Tier2?

1. With AppSumo Refund Tier1; Buy Tier2 while the deal is on ( next 45 hours); then change the code in the App; if it allows me to do it in the interface? ( i didnt see an option)
or
2. another manual work around?

I would also like to know more about your Data Privacy, Security (especially encryption at rest), Segregation of Duties within Dev/Ops, FTE vs contractors etc. within the your firm/startup. We do client projects, and we need to know Vendor's reliability around these aspects, and also in some cases get our client's buy-in before using our tools for their projects.

VerifiedPlusBuyerSep 24, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi Omussum0

I think the best way is what you have done now. Get started with it, see if you like it and if you want to upgrade, we can upgrade you to level 2 under appsumo's terms by then. No problem

What exactly do you want to know about our data privacy and security?

About our security:
https://www.getscope.com/security/

and privacy :
https://www.getscope.com/privacystatement/

If you have more detailed questions about this, please let me know.

Best Guido

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Q: Hi Guido or Get Scope team, can we add task estimates or create a custom field that allows us to see the expected time budget of a project?

Cathy-in-PonderlandSep 23, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi Cathy -in

You can create as many custom fields as you want. In settings is the option on project level to do that. You can use it for whatever you want.

Best Guido

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Q: Does the tool generation invoices based on approved reported time?

Can you create status reports for your clients?

aalston6PLUSSep 23, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi Aalston6

What do you exactly mean by "approved reported time"? Invoices in Getscope are not based on reported time but on active user time. So it's more a cost report for own use not for external use. You can use it in that way. But I would not recommend this.

Best Guido

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Q: Will purchasing tier 2 give you the ability to use your own domain name?

landon.hairstonPLUSSep 22, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: No unfortunately not.

Best Guido

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Q: Hi All, I am not able to make sense of this tool and its traction in the community.

Why just 1 review? its about to close in 9 hours and just 1 review; and 32 questions...
When I compare it with UpBase... tons of review and comments; what i missing or what is off ? Please help me see your perspectives in your replies below.

VerifiedPlusBuyerSep 22, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi Omussum0
I want to help you, but what is your question? I wish I had more reviews, but then again..its not all about reviews. In the end, the proof of the pudding is in the eating ;-).... But I hope you would like to test Getscope, see if it works for you and your workflow, and then give me feedback.

Best Guido

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Q: I would need to migrate my monday.

com to your software. Would you help do that?

alex387Sep 22, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Of course, I will... shoot a meeting and let's roll.. https://calendly.com/getscope

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Q: I just purchased your product and I like it.

However, I created a workspace and a project, but I am unable to create another project. I clicked "Create Project" but nothing happens. Maybe this is a bug that needs to be fixed?

Also is there a way to duplicate a project? I will be completing similar projects this year, and I'd like to be able to duplicate a project and make changes to it so I don't have to retype everything.

airdnaPLUSSep 20, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi Airdna I am glad to hear that you like it and, then again sorry to hear that you can make any projects. Can you send me your email (login name) to guido@getscope.com so I can check what went wrong. Can you also send along which browser and version you are using? We're currently working on the duplicate project issue so you can make a project and save it as a template. Hope to release that asap. You are not the only one with this request.

Best Guido

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Q: Which languages ​​does your product support?

Is it also available in German?

KleinfeldtMEDIASep 18, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi KleinfeldtMedia

Getscope is not yet available in German. However, we have already had some other inquiries from Germany about this. We are willing to consider this with several potential buyers. Then my counter question is do you plan to purchase Getscope, and is it a showstopper for now if it is not in German. I would love to hear it.

Best Guido

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Q: What would happen when I reached the 30 users limit?

What is the cost to add more?

ShopaholicPLUSSep 15, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi Sophaholic. You come in our pay per use plan and you pay $0.15 per active user per day.

Best Guido

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Q: I checked the web, but I dont see any information on your time tracking and reporting capabilites.

As a small agency these two items are critical for me... Do you offer time tracking and reporting across different projects and by client portfolio for example?

NSeegerPLUSSep 5, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi Nseeger

We have hour registration but not time tracking.

As a freelance project manager myself, I've worked at many agencies, and I actually wasn't quite a fan of time-tracking myself. I noticed that my team members forgot to turn it off when they went to lunch or smoke or otherwise. And sometimes they would switch several times between different projects so it always became chaos. That's why I don't really believe in time tracking. Also, most organizations are working more Agile.

Reporting we do have and are expanding. I would like to give you a demo so I can hear more about your needs and questions and better determine if and how Getscope could help you. We have quite a lot of small agencies as clients and they can do well with it.

Best Guido

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Q: What do you mean by 30 simultaneous users?

Can I create 500 users but only 30 can be logged in simultaneously? Or can only 30 users be created simultaneously in the system?
I have company internal employees and I have customers. Both of them will have tasks to complete in one project.
Do you distinguish between creator users (in our case employees) and collaborators (customers) like project.co?
This software offers limited creator and unlimited collaborator slots.
I would be very happy to receive an answer.

joel_mPLUSAug 26, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 14, 2024

A: Hi Joel_m

That means that when you purchase Tier 2 you can have a maximum of 30 free users in Getscope (and of course, they can work simultaneously).

We have a read-only view and we are in the process (After more requests of this) of making this role for free. As the name says, it's read-only.

All users who participate in the project (above the 30 free users you have) have to pay to participate. If you want to add more than 30 users in Getscope you have to upgrade your account and then you are automatically using our pay-per-use plan.

So you pay for the extra users $0,15 per user per day. You can activate or deactivate users at any moment.

Hope this is clear.

Best Guido

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Q: I have a suggestion for improving the integrations to have Asana tasks imported/sync with Getscope.

Additionally, I believe that Getscope's name is fitting for an exceptional application that can seamlessly operate alongside Asana.

IS ASANA integration on the road map?

IrbLTDPLUSSep 1, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 14, 2024

A: Thanks for your post and feedback. I'm not sure Asana likes the idea of linking with a competitor but who knows.

We don't necessarily have it on our roadmap, indeed you are the first to ask about this integration.

But we'll dive in and see what kind of links Asana offers.

Thanks and have a great weekend.

Best Guido

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Q: I sent in a support question on your site.

By email and on the support form on your site. No reply to either. I cant sign up as verification method doesnt work. When i try to sign up, it doesnt accept my email on the second try. So it seems to work half way. Thanks

stagesPLUSSep 2, 2023
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Founder Team
Guido_Getscope

Guido_Getscope

May 15, 2024

A: Hi sorry to hear that the registration process did not work out. At the time of your email it was midnight here in Amsterdam so unfortunately support was closed. I will immediately take a look at your email and why it failed.

Sorry for the inconvenience.

Greetings Guido

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