1) Is it or would it be possible to use contact form responses (imem conversational) and variables in the prompts? For example, to make the prompt dynamic?

2) If I train the agent to produce a very particular reply to a given question, request or prompt, could I use its API to send the prompt and gets its response elsewhere with a webhook/API? I would like to train it to respond based on the knowledge hub but still produce a structured format on its response.