As a web developer, I am constantly looking for efficient solutions that make life easier for both me and my clients. Initially, I used TeamViewer, but I was frustrated by the requirement that my clients had to download the software to establish a connection. Then I tried AnyDesk and was quite happy with it until they changed their business model, which again required downloads for communication.

In my search for a better alternative, I came across getScreen.me. Here, I finally found a solution that allowed me to establish a remote connection via a simple link – without any need for my clients to download software.

Why is this so important to me? The entry should be as seamless as possible. As a web developer, I sometimes only need a brief meeting to gather more information from a potential client. Often, IT systems are already in place that the client needs to show me so that I can provide informed advice. The entry barrier needs to be minimal. If a prospect doesn't have to download and install software but can simply connect via a link, they are more likely to take this initial step.

Once the collaboration starts, the prospect becomes a client. During the project and ongoing cooperation, I then explain the process and the advantages of software downloads for permanent support. But for that first critical step, I need a quick and easy solution – and getScreen.me provides exactly that.

Additionally, I would like to highlight the excellent support from getScreen.me. I initially faced a seemingly unsolvable technical issue. However, a support agent worked so persistently on the problem that a solution was eventually found. I sincerely thank Elena from the customer success management compartment for her dedication. Her and Support Team efforts not only resolved the issue but also demonstrated the reliability and customer-focus of getScreen.me's support.

This way, I can offer my clients a seamless service without technical barriers. This not only increases my clients' satisfaction but also significantly eases my daily work.

Sincerly Jacqueline