I am not a pro IT person not I sell tech support.
i am using getscreen to assist my family, friends and sometimes clients in sorting their issues on their computers.

getscreen is delivering flawlessly. the UI is intuitive, the onboarding install you at the command of your dashboad and the multilanguage allows me to communicate with a broad range of user. I haven't fully tested chat/screen recording as it is not so relevant for me.

Getscreen is stable robust and inspire trust to users and admin. I would recommend the app.