NicoletQ: Is the cookie banner translatable with WPML?
Hi,
I just bought Tier 2 and translated the Cookie banner to Dutch, but I have a bilingual and, in the future, trilingual website. Can I translate the banner with WPML so the Dutch audience sees Dutch and the English audience sees English? Or do you have multilingual support?
Alistair_GetTerms
Feb 17, 2026A: Our banner isn't dependent on WPML. Rather, it detects and displays in the user's preferred browser language. If the detected language isn't one of our supported languages, it will display your selected default language. Essentially it will work alongside WPML, and if anything it will display in the correct language, even before your site does.
In the case of Dutch, as this isn't a supported language natively, you would simply set the default language to your custom language, which you've translated into Dutch. This will suit your primary audience. Then, if the user's preferred language is any of our other supported languages, the banner will detect this, and adapt it's content as required.
Verified purchaser
Our default language is Dutch (this will change to English), we also support Italian. We’ll support all 3 languages because our customers are in NL, IT, the USA, and the UK. If we translate the plugin into dutch and set it as the default, will it switch to Italian for visitors from IT whose browser language is Italian? And if we also want to support Greek, can we add a second translated language?
Hi Nicolet,
On your first question: "If we translate the plugin into dutch and set it as the default, will it switch to Italian for visitors from IT whose browser language is Italian"
- this is exactly how it works.
Re: adding Greek as well - Currently there is only one custom language option sorry. You would have to choose one or the other. We will eventually support more.
Verified purchaser
Is it possible to set English as the default for the cookie banner for everyone in Europe who hasn't set their browser to English or another supported language? Or will they see the Dutch cookiebanner (I already translated it, thanks for adding that possibility!)
They would see the Dutch translation. The most common European languages are supported, so I would expect there to be very few occasions where the user is given Dutch unless they are expecting Dutch. I understand there are gaps with the solution currently, but we hope they are quite rare.
Verified purchaser
Looking at Europe, my audience comes from all over the place, and I am growing internationally. The Netherlands is my home base. This is not rare in Europe.
And this will be an issue for many potential Getterms clients living across Europe. I need to add custom languages and set English as the fallback language. Otherwise let the WP plugin be translatable by WPML to solve this issue.
Hi Nicolet,
Just incase you misunderstood me here - I didn't mean that it would be rare that your audience would be from all over the place, or that your users would from the Netherlands.
I mean, if you follow my suggestion of implementation, it would be rare that your user is served the wrong language.
I'll take this feedback to the team :)
Verified purchaser
Let’s say someone from one of the Scandinavian countries visits my website, or someone from Portugal, and they have their browser set in their native language, visit the English-language part of the site, what will they see? My Dutch banner or the English one? Those are common situations looking at my analytics.
Hi Nicolet,
If you use auto language detection, the banner will display in the users native language selected in their browser.
Or, you can also embed the specific translation of the banner on each sub-site if this is how you handle different languages.
It could be worth reaching out to me at [email protected] to dig into this deeper.