Disappointed couldn't use because Software only Activated on Appsumo but not on Gini company server side which resulted to not accessing the software or my account to use code
I acutally purchased this software and activated it. My problem is that it was showing activated on Appsumo but the company was saying that they did't have me on record. for the last 6 months appsumo has been trying to troubleshoot to get me access but no luck.
I reached out to GINI customer support and i was told that they would assist me in getting everything resolved.
Then on July 13 2023 i recieved this message from Gini Support
Hi Mara, Unfortunately the app sumo activation grace period ended recently (after 6 months) and we took down the API's that supported new app sumo users.
Then the next day July 14 i recieved another message from Gini support please read below:
Hi Gini Support Team,
I wanted to follow up with you regarding the concern I mentioned on July 10. Our mutual customer let us know that they were having some trouble with their product (KEY:49ea8dc1-4d6d-485a-a87b-effb51835e1e) and we'd love to be able to assist them.
I'll keep an eye out for your response to help as needed!
This message is a followup to this message below on July 10th 2023 please read:
Hi gini Support Team,
Mara from AppSumo here, reaching out to you to assist our mutual customer with a product concern.
This customer has reported an activation issue in reference to their license KEY:49ea8dc1-4d6d-485a-a87b-effb51835e1e.
Can you please take a look on your end to see what we can do to provide a solution?
Though I was told that I would recieved help, I really haven't had any help or solution from Gini.co to get access to my account or a solution to getting the problem resolved.
so many bugs in this it's not usable - poorly made, will be abandon soon
This app has way too many bugs it's not usable. Errors for creating the flows and they said to reconnect to Google sheets which I did but reports cannot be created again because it says it's alreay created.
Overall really poor design. Wasted several days trying to figure this out.
We use xero and are going to raise funds at one point or another for a product based venture and there were only 50 mins remaining on this deal and I am soooo glad I got it. This is 5 tacos through and through. Can't believe more people didn't jump on this. They have some bugs and missing features but it will get better over time
Gini has potential to be the #1 finance platform for businesses in the world! The design and user experience is simple, seamless, and human friendly. The features are clearly layed out and allow people to automate financials with ease. Also, with upcoming integrations like Wave and other exciting updates on their roadmap, the future potential for Gini is Ginormous!
I am an accountant and was looking for something that can automate my reporting.
Gini works well with Xero. I was able to create cash flow reports for my client very quickly. It does have some limitations but that can be ironed out.
I use Gini to extract data from Xero. Once the data is extracted to google sheets, I can easily make reports and use it as I like as it's on my google sheets. I have embedded the client google sheet to the client portal so they cannot see anything else and can see only what I want them to see.
I use MS Excel more and would like if the Xero data can be extracted to Excel as well.
Overall, a good product with potential to improve.
Founder Team
Victor_gini
May 9, 2024
Thanks for the feedback, glad you are liking the app! Excel is on the pipeline, and looking forward to delivering more feature to you as well
Verified purchaser
Disappointed couldn't use because Software only Activated on Appsumo but not on Gini company server side which resulted to not accessing the software or my account to use code
I acutally purchased this software and activated it. My problem is that it was showing activated on Appsumo but the company was saying that they did't have me on record. for the last 6 months appsumo has been trying to troubleshoot to get me access but no luck.
I reached out to GINI customer support and i was told
that they would assist me in getting everything resolved.
Then on July 13 2023 i recieved this message from Gini Support
Hi Mara,
Unfortunately the app sumo activation grace period ended recently (after 6 months) and we took down the API's that supported new app sumo users.
Then the next day July 14 i recieved another message from Gini support please read below:
Hi Gini Support Team,
I wanted to follow up with you regarding the concern I mentioned on July 10. Our mutual customer let us know that they were having some trouble with their product (KEY:49ea8dc1-4d6d-485a-a87b-effb51835e1e) and we'd love to be able to assist them.
I'll keep an eye out for your response to help as needed!
This message is a followup to this message below on July 10th 2023 please read:
Hi gini Support Team,
Mara from AppSumo here, reaching out to you to assist our mutual customer with a product concern.
This customer has reported an activation issue in reference to their license KEY:49ea8dc1-4d6d-485a-a87b-effb51835e1e.
Can you please take a look on your end to see what we can do to provide a solution?
Though I was told that I would recieved help, I really haven't had any help or solution from Gini.co to get access to my account or a solution to getting the problem resolved.
If I could put no tacos... I would
Share gini
Verified purchaser
so many bugs in this it's not usable - poorly made, will be abandon soon
This app has way too many bugs it's not usable. Errors for creating the flows and they said to reconnect to Google sheets which I did but reports cannot be created again because it says it's alreay created.
Overall really poor design. Wasted several days trying to figure this out.
Share gini
Verified purchaser
So Glad I Got This!
We use xero and are going to raise funds at one point or another for a product based venture and there were only 50 mins remaining on this deal and I am soooo glad I got it. This is 5 tacos through and through. Can't believe more people didn't jump on this. They have some bugs and missing features but it will get better over time
Share gini
Verified purchaser
Gini = Ginormous Potential!
Gini has potential to be the #1 finance platform for businesses in the world! The design and user experience is simple, seamless, and human friendly. The features are clearly layed out and allow people to automate financials with ease. Also, with upcoming integrations like Wave and other exciting updates on their roadmap, the future potential for Gini is Ginormous!
Share gini
Verified purchaser
Great product!
I am an accountant and was looking for something that can automate my reporting.
Gini works well with Xero. I was able to create cash flow reports for my client very quickly. It does have some limitations but that can be ironed out.
I use Gini to extract data from Xero. Once the data is extracted to google sheets, I can easily make reports and use it as I like as it's on my google sheets. I have embedded the client google sheet to the client portal so they cannot see anything else and can see only what I want them to see.
I use MS Excel more and would like if the Xero data can be extracted to Excel as well.
Overall, a good product with potential to improve.
Victor_gini
May 9, 2024Thanks for the feedback, glad you are liking the app! Excel is on the pipeline, and looking forward to delivering more feature to you as well
Share gini